Booking Help
Help with making and changing bookings
- I cannot find my booking reference for tickets / cabana?
- How can I get a refund on tickets, I have purchased incorrectly?
- How does the Print@Home and Mobile Ticket work?
- What if my transaction fails due to an error regarding my billing address?
- How do I buy a ticket?
- What if I receive an error adding an item to my cart?
- I have not received my ticket email confirmation, what should I do?
- Can I upgrade a complimentary ticket to include a second day and/or LEGOLAND Water Park admission?
- Can I change the date of my visit?
- Can I receive a refund on my purchase of online tickets?
- Can we use gift cards or pre-paid credit cards for the purchase of tickets and pass products online?
- When will I receive the email with my tickets I have paid online?
- Why has my payment failed?
- I have two paid for ticket bookings?
- It won't let me book my tickets online?
- What types of payment cards do you accept online?
- Can I make a provisional ticket booking?
- I would like to change the date of my tickets?
- I would like to cancel my booking?
- I have purchased tickets for someone else, how do they collect their tickets?
- Do you offer e-ticket / print at home option?
- I haven't received my print at home tickets?
- Can I purchase tickets to Cypress Gardens only?
