Booking Help
Help with making and changing bookings
- How can I get a refund on tickets, I have purchased incorrectly?
- How does the Print@Home and Mobile Ticket work?
- Do you accept the Euro or other foreign currency?
- What if my transaction fails due to an error regarding my billing address?
- How do I buy a ticket?
- What if I receive an error adding an item to my cart?
- Will I be able to print tickets purchased from my mobile devices?
- I have not received my ticket email confirmation, what should I do?
- Can I receive a refund on my purchase of online tickets and pass products or my cabana purchase?
- Do I need to print my tickets if I purchased the Super Pack and/or Super-Duper Pack packages?
- Can I upgrade a complimentary ticket to include a second day and/or LEGOLAND Water Park admission?
- Can I upgrade my ticket to include a second day at LEGOLAND Florida online?
- I booked my tickets on the wrong date. Can I change the date of my visit?
- Can I receive a refund on my purchase of online ticket and pass products?
- Can we use gift cards or pre-paid credit cards for the purchase of tickets and pass products online?
- When will I receive the email with my tickets/passes after I have paid online?
- What forms of payment are accepted at LEGOLAND Florida?
- Why has my payment failed?
- I have two paid bookings?
- It won't let me book my tickets online?
- What types of payment cards do you accept online?
- Can I make a provisional ticket booking?
- I would like to change the date of my tickets?
- I would like to cancel my booking?
- I've lost / forgotten my tickets?
- I can't print my confirmation?
- I have purchased tickets for someone else, how do they collect their tickets?
- What if I need to collect my tickets but I do not have the card I used to purchase?
- Do you offer e-ticket / print at home option?
- Where do I go to collect my tickets?
