No. All sales are final. Once your order is confirmed and e-tickets are issued, the transaction is complete. Tickets and passes are non-refundable, non-transferable, and not for resale. This applies to all ticket types, including single-day, multi-day, and combo park tickets.
However, if your plans change, you may be able to reschedule your visit — including any parking passes — within 12 months of the original purchase date. This can be done through the My Account Portal:
How to modify your booking:
- Log in to the portal using your order number and email address, or click the link in your order confirmation email.
- Select the ‘Booking Portal’ link.
- Click ‘Modify’ next to the ticket or parking pass you want to change.
- The portal will show:
- Available dates for your ticket type.
- How many times your booking can be modified.
Don’t have your confirmation number?
Use the Recover Account option in the portal. Just enter the email address and phone number used during purchase to access your recent order history.
Ticket Change Policy & Eligibility:
- Only general admission tickets purchased via the LEGOLAND Florida website are eligible for date changes in the LEGOLAND Florida booking portal.
- Tickets purchased as part of a promotion can only be changed within the promotional period.
- You can modify your booking up to 10 times.
- You can change your visit date anytime before your scheduled visit.
- You can also make changes up to 90 days after your original visit date.
- If the new date is more expensive, you’ll be able to pay the difference to complete the change.
- You may not be able to change your date if:
- The park is closed on the desired date.
- The desired date is sold out.
- You choose not to pay the price difference for a higher-priced date.
For full details, please refer to the complete ticket terms and conditions.