Theme Park & Water Park
Everything you need to know about planning and making a booking to LEGOLAND Florida Resort
Know Before You Go!
General Information about LEGOLAND Florida
- What happens if it rains?
- Questions about Imagic?
- What is the recommended attire for a visit to LEGOLAND Florida Resort?
- Can I return or exchange a retail item I bought in the Park to a LEGO Store?
- Does LEGOLAND have a mobile app?
- How do I explore the park when planning our visit?
Waterpark
- Can I purchase a Water Park only ticket?
- What is included in a Cabana Rental?
- Can I use my drone inside the Water Park?
- Do you require or allow use of water shoes in the Water Park area?
- Are towels available for rent or use in the Water Park?
- Can I wear swim attire in the LEGOLAND Park?
Booking Help
- I cannot find my booking reference?
- Can I upgrade a complimentary ticket to include a second day and/or LEGOLAND Water Park admission?
- Can I change the date of my visit?
- Can I receive a refund on my purchase of online tickets?
- Can we use gift cards or pre-paid credit cards for the purchase of tickets and pass products online?
- I haven't received my print at home tickets?
Our Tickets
- How do I Redeem my Lifetime Ambassador Pass Complimentary Tickets?
- What Does my Lifetime Ambassador Pass Include?
- What is Fastrack 3-Pack?
- Do I need to purchase a ticket for a child under 2?
- Do I have to use my LEGOLAND Water Park admission on the same day as my LEGOLAND Florida admission?
- How much does it cost to add LEGOLAND Water Park admission to my LEGOLAND Florida ticket?
Food & Beverage
Schools and Groups
- How do I make a Homeschool booking?
- What is included in the School Group Education Rate?
- Do you offer discounted tickets for Boy Scouts and Girl Scouts?
- Are advanced reservations required for youth groups?
- What qualifies as a youth group in order to receive the discount youth group rate?
- Do you offer discounts for homeschool students?
Opening Times
Disabled Guests
- What is the LEGOLAND Florida Resort Accessibility and ADA Information?
- Where is Stroller/Wheelchair Rental?
- Can I request assistance when accessing a ride?
- Can I reserve a scooter before we get there?
- What is the Hero Pass?
- Do you have a disability guide?
Annual Passes
- I am a Florida substitute teacher, do I qualify for the FREE FL Teacher Pass?
- How does the free parking work, if this is our first visit after purchasing an Annual Pass online?
- What do I do if I have lost my Merlin Annual Pass, or if it gets stolen?
- Do Adults and Children pay the same price for an Annual Pass?
- Are private school teachers eligible to receive the Florida Teacher Pass?
- What benefits are included with my Florida Teacher Pass?
Monthly Pay Pass
- How do I cancel my Monthly Pay Pass?
- Do I need to renew my Monthly Pay Pass at the end of the 12-month period?
- I have a Monthly Pay Pass how do I access the payment portal?
- How do I reactivate a Monthly Pay Pass with missed payments?
- How do I change my Monthly Pay Pass auto pay information?
- Can I prepay on my Monthly Pay Pass for several months at a time?
Discounts & Promotions
Location and Directions
VIP Experiences
About Us
- How Can I Contact You?
- How do I contact your Retail Shop?
- Do you offer Event Space at LEGOLAND Florida Resort?
- Where would I find information about a career with Merlin Entertainments?
- How do I give feedback on my visit or experience?
- Are you able to offer charity donations or raffle prizes?
