How do I use my Guest Experience Promise visit, and how do I know if my date qualifies?

If your visit qualifies for the Guest Experience Promise, you can return to LEGOLAND® Florida Resort on another day using the same ticket you scanned during your original visit.

How to Redeem Your Guest Experience Promise Visit:

1. Keep your original ticket from the day you visited.
2. Bring that ticket and a valid photo ID with you when you return.
3. Visit the outside Guest Services window before entering the Park.
4. The team will verify your ticket and issue a return pass for that day.

How to Check if Your Visit Qualifies:
If you’re unsure whether your original visit was classified as a Guest Experience Promise Day, you can view the list of dates here:
👉 View Guest Experience Promise Dates
Please allow up to 48 hours for these dates to appear.

Redeeming Your Visit the Next Day (72–Hour Policy)

If you are only in town for a short period, you may redeem your Guest Experience Promise ticket within 72 hours of the activated date with no blockout restrictions.

• Within 72 hours: No blockouts apply.
• After 72 hours: Standard blockout dates will apply. You can view them here:
  👉 View Blockout Calendar