VIP Tours are non-refundable.
However, if you need to change the date of your booking, you may be able to do so upon request, depending on availability. It’s recommended to contact the VIP Experience Team as soon as possible if you need to make any adjustments to your reservation.
The VIP Team can be reached by phone at 855-753-7777 or by email at LLFVIPExperiences@LEGOLAND.com. Please allow up to 72 hours for email replies.