Help Center
We know that you may have some questions before or after visiting LEGOLAND Florida Resort. So we’ve developed our Help Center to assist you. Simply use the search bar at the top of the page and enter a “name, topic or keyword” to find answers to our most frequently asked questions.
Still need Help – Send Us a Question
- If you need to ask a question about LEGOLAND Florida Resort Hotels, you can fill out our Guest Contact Form HERE.
- If you need to ask a question about LEGOLAND Florida Resort Theme Park or Waterpark, you can fill out our Guest Contact Form HERE.
- Learn more about the ways we are making it safe to visit, HERE.
Feedback on a recent visit or experience
If you would like to send feedback about a recent visit or any part of your experience with LEGOLAND Florida Resort, please email: llf.experience@LEGOLAND.com. Typically, we personally respond to emails within 7 days. To help us investigate fully, please ensure you provide us with proof of visit such tickets or receipts.
LEGOLAND Florida Vacations
- For all LEGOLAND Hotels inquiries, including making a NEW Reservation, modifications to bookings and cancellations, please call 833-710-5346*. Our LEGOLAND Vacations agents are available 7 days a week Monday thru Friday from 9am – 5pm and Saturday - Sunday from 10am - 6pm Eastern Standard Time.
- *Please note we CANNOT assist with any LEGOLAND Theme Park or Waterpark inquires via this number.
- If you need to get on touch with someone at the LEGOLAND Florida Resort Hotels, please call 863-551-3600. Please note the Hotel CANNOT assist with any modifications / changes or cancellations of a reservation.
LEGOLAND Florida Theme Park or Waterpark Inquiries
- For all LEGOLAND Theme Park or Waterpark inquiries, please call 877-350-5346**. Agents are available 5 days a week (Monday – Friday) from 10am – 6pm EST.
- **Please note we CANNOT assist with any LEGOLAND Hotels inquiries via this number.
- For all School/education group inquiries, please call 877-865-5346. Agents are available 5 days a week (Monday – Friday) from 10am – 6pm EST.
- To speak to someone about an Annual Pass, please call 863-318-5742.
- To speak to someone about a LEGO Retail Item purchased at LEGOLAND Florida Resort, please call 863-318-5454.
