Cancellation Policy for Reservations with Flexible Cancellation:
If you have opted to purchase Flexible Cancellation, you may change or cancel your reservation up to 4 P.M. Eastern Time 5 days prior to scheduled arrival date. Any changes to your reservation are subject to availability and new room rates may apply. If cancellation occurs by 4 P.M. Eastern Time 5 days prior to scheduled arrival date, then full payment is refunded in the original form of payment, minus the non-refundable Flexible Cancellation fee. If cancellation occurs after 4 P.M. Eastern Time 5 days prior to scheduled arrival date, then all monies are forfeited. No cancellations or modifications are allowed within 5 days of arrival. Tickets and Extras are non-refundable once issued, but may be used up to one year from the original reservation date. Refunds may take 1-2 weeks to process.
Please note that the LEGOLAND Vacations Flexible Cancellation option is not a typical travel insurance. If you are looking to insure your upcoming vacation, please contact an independent travel insurance provider.
Cancellation Policy for Reservations without Flexible Cancellation:
If you did not opt to include Flexible Cancellation, no cancellations, changes or refunds are allowed. In the event of cancellation, all monies are forfeited. Tickets and Extras are non-refundable once issued, but may be used up to one year from the original reservation date.
