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  1. LEGOLAND Florida Resort - Theme Park and Water Park
  2. LEGOLAND Florida Accommodations
  3. Hotel Post-Booking Support

Hotel Post-Booking Support

Help with changing bookings.

  • What changes can be made via the Manage My Booking portal for LEGOLAND Florida Hotels, and what needs to be done by calling the Call Center?
  • How do I upload my vacation package tickets into the LEGOLAND App?
  • What should I do if I haven't received my hotel confirmation?
  • Can I link my hotel reservation to the LEGOLAND app?
  • When can I check in to my room?
  • Can I use the park facilities at LEGOLAND Florida after checking out of the hotel?
  • I am unable to log in to manage my booking for LEGOLAND® Florida. What should I do?
  • Is it possible to upgrade my room at LEGOLAND® Florida?
  • Can I add the Trip Protection Plan to my hotel booking after I have completed the booking?
  • How can I change my room theme?
  • How can I add another person to my hotel booking?
  • What does the “Ends On” date mean in the LEGOLAND App for my hotel tickets?
  • Can I choose which two days to visit the park with my 2-day tickets included in the LEGOLAND Florida Hotel package?
  • How do I find the address of the hotel I booked?
  • I booked the wrong dates for our vacation and need to change them. How do I do this?
  • I want to change the card on file for my hotel booking?
  • If I cancel my reservation, how long does it take to get a refund?
  • I need to make a change to my hotel reservation?
  • I need to reschedule my hotel stay/vacation?
  • How can I add extras to my hotel booking?
  • When can I use my tickets with my vacation package?
  • I want to change the name of the guests in my hotel reservation?
  • I accidentally misspelled someone’s name when entering the reservation online. How do I change that?
  • I would like to change the date of my vacation?
  • How can I access my Hotel Booking?
  • Can I use my Theme Park tickets on the morning of check in at the Hotel?
  • How can I modify my hotel booking?
  • I would like to add early check in / late check out to my reservation?
  • I want to add an additional night to my reservation, how do I do this?
  • I booked an offsite partner hotel but the hotel can't find my reservation. What do I do?
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LEGOLAND® Florida Resort is a multi-day vacation destination built for kids! Located in the heart of Central Florida, just 45 minutes from Orlando and Tampa, the resort includes an interactive, 150-acre theme park with more than 50 rides, shows and attractions inspired by popular LEGO® brands and characters, LEGOLAND® Water Park and a world-famous botanical garden. LEGOLAND® Hotel and LEGOLAND® Pirate Island Hotel are both located just steps from the theme park entrance and feature fully-themed rooms along with daily entertainment offerings designed for kids by the creative minds behind all of the theme park and event content year-round. LEGOLAND® Beach Retreat is a seasonal, lakefront resort with themed LEGO® bungalows located directly across the street from the theme park. Prices, times and schedules are subject to change without notice. LEGO, the LEGO logo, the Minifigure, DUPLO, the DUPLO logo, the FRIENDS logo, the MINIFIGURES logo, MINDSTORMS, NINJAGO, and the NINJAGO logo are trademarks and/or copyrights of the LEGO Group. ©2025 The LEGO Group. All rights reserved.
LEGOLAND FLORIDA RESORT IS PART OF THE MERLIN ENTERTAINMENTS GROUP (LONDON: MERL).