Hotel Post-Booking Support
Help with changing bookings.
- What changes can be made via the Manage My Booking portal for LEGOLAND New York Hotel, and what needs to be done by calling the Call Center?
- How do I upload my vacation package tickets into the LEGOLAND App?
- I have not received my hotel confirmation?
- Can I add the Trip Protection Plan to my hotel booking after I have completed the booking?
- How can I change my room theme?
- How can I add another person to my hotel booking?
- What does the “Ends On” date mean in the LEGOLAND App for my hotel tickets?
- Can I choose which two days to visit the park with my 2-day tickets included in the LEGOLAND Florida Hotel package?
- How do I find the address of the hotel I booked?
- I booked the wrong dates for our vacation and need to change them. How do I do this?
- I want to change the card on file for my hotel booking?
- If I cancel my reservation, how long does it take to get a refund?
- I have two paid hotel/vacation bookings, what should I do?
- I need to make a change to my hotel reservation?
- I need to reschedule my hotel stay/vacation?
- How can I add extras to my hotel booking?
- When can I use my tickets with my vacation package?
- I want to change the name of the guests in my hotel reservation?
- I accidentally misspelled someone’s name when entering the reservation online. How do I change that?
- I would like to change the date of my vacation?
- How can I access my Hotel Booking?
- Can I use my Theme Park tickets on the morning of check in at the Hotel?
- How can I modify my hotel booking?
- I would like to add early check in / late check out to my reservation?
- I want to add an additional night to my reservation, how do I do this?
- I booked an offsite partner hotel but the hotel can't find my reservation. What do I do?
- Who do I contact in relation to a billing query I have from a recent stay?
- I want to cancel my hotel reservation?