If your transaction fails due to an error regarding your billing address, here are some steps you can take:
- Check the Billing Address: Ensure that the billing address you entered matches exactly with the address your bank or credit card company has on file. This includes the street address, city, state, and ZIP code.
- Try Your Former Address: If you have recently moved, try entering your previous address in the payment information fields.
- Contact Your Bank: If the issue persists, contact your bank to confirm that you are entering the correct details and that there are no holds or issues with your card.
If you need further assistance, you can also reach out to the LEGOLAND Vacations Team at 833-710-5346. Our team is available to assist you from 9 AM to 5 PM Monday through Friday and 10 AM to 6 PM on Saturday and Sunday (Eastern Time).