The Terms and Conditions for tickets at LEGOLAND Florida Resort include important information regarding ticket usage, validity, and restrictions. For our Terms and Conditions, please click here.
Here are some key points:
- Ticket Validity: Tickets are valid only for the date specified at the time of purchase. Multi-day tickets must be used within the specified timeframe.
- Non-Transferable: Tickets are non-transferable and cannot be resold or exchanged.
- Refunds: Tickets are non-refundable once purchased.
- Entry Requirements: Guests must present a valid ticket for entry. Online purchases may require a printed confirmation or digital ticket for admission.
- Attraction Access: Tickets include access to the attractions listed on the ticket. Additional charges may apply for special events or experiences.
- Safety and Conduct: Guests must adhere to park rules and regulations for safety and conduct.
- Cancellation: Unfortunately, tickets are non-refundable and cannot be canceled once purchased.
If your plans change, you can modify the date of your visit within 12 months of the purchase date through the My Account Portal. Here’s how:
- Login: Access the portal using your order number and email address, or click the link in your order confirmation email.
- Modify Booking: Select the ‘Booking Portal’ link and then ‘Modify’ next to the ticket you need to change.
- Available Dates: The portal will display the available dates for your ticket type and the number of times you can modify the ticket.
Please note that there may be times when you cannot change your visit date due to the following reasons:
- The desired date does not match the price of your original ticket.
- The park is closed on the desired date.
- The desired date is sold out.