We know that you may have some questions before or after visiting us, so we’ve developed our Help Center. Simply use the search bar at the top of the page to find the answers to our most frequently asked questions.
Need Assistance - Send us a Message
If you need to send us an email or ask a question about LEGOLAND Florida Vacations, you can use our Guest Contact Form Here. If you need to send us an email or ask a question about LEGOLAND Florida Theme Park / Water Park, you can use our Guest Contact Form Here.
You will see this option below in the bottom right corner when we have advisers available to chat – generally Live Chat is available between 9am – 5pm daily. Please ensure you select the correct department from the drop down menu so we can better assist with your inquiry.
LEGOLAND Florida Hotels
For all LEGOLAND Hotels inquiries, including making a NEW reservation, modifications to existing bookings and cancellations please call 888-690-5346*. *Please note we CANNOT assist with any LEGOLAND Theme Park or Water Park inquiries via this number.
LEGOLAND Florida Theme Park & Water Park Inquiries
If you do need to reach out to us by phone, you can call us on 877-350-5346** For general LEGOLAND Theme Park or Water Park inquiries. **Please note we CANNOT answer questions about LEGOLAND Hotels via this number.
To speak to someone about an Annual Pass Inquiry, please call 855-753-8888 or visit our annual pass information page HERE.
Feedback on a visit or experience
If you would like to feedback on a visit or any part of your experience with LEGOLAND Florida Resort, please click here to complete our Guest Feedback Form. Typically, we personally respond to emails within 7 days. To help us investigate fully, please ensure you provide us with proof of visit such as tickets or receipts.