Your tickets will be emailed to you 5 days prior to your arrival date. If you make a reservation within 5 days of arrival, your tickets will be emailed to you within 24 hours.
You CANNOT load your tickets into the LEGOLAND App, before you have received the ticket voucher email. Your hotel booking number will NOT work.
When you receive your ticket voucher email, you can now proceed to upload your tickets into the LEGOLAND App. Your Ticket Order Number can be found on the ticket voucher in the booking overview box.