What if I receive an error adding an item to my cart? If you receive an error when trying to add an item to your cart, please select the refresh icon on your screen and try again. To speak with a member of our team who will assist with your inquiry please call 1-877-350-5346. Was this article helpful? Related articles How can I contact you? Will I be able to print tickets purchased from my mobile devices? What if my transaction fails due to an error regarding my billing address? Can I receive a refund on my purchase of online tickets and pass products or my cabana purchase? I have not received my ticket email confirmation, what should I do?