What if I receive an error adding an item to my cart? If you receive an error when trying to add an item to your cart, please select the refresh icon on your screen and try again. To speak with a member of our team who will assist with your inquiry please call 1-877-350-5346. Was this article helpful? Related articles Can I contact you by Live Chat? How can I get a refund on tickets, I have purchased incorrectly? Can I receive a refund on my purchase of online tickets and pass products? Will I be able to print tickets purchased from my mobile devices? How Can I Contact You?