What if I receive an error adding an item to my cart? If you receive an error when trying to add an item to your cart, please select the refresh icon on your screen and try again. To speak with a member of our team who will assist with your inquiry please call 1-877-350-5346. Was this article helpful? Related articles How can I contact you? I have not received my ticket email confirmation, what should I do? How do we enter the park prior to checking into the Hotel? Will I be able to print tickets purchased from my mobile devices? It won't let me book my tickets online?