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  1. LEGOLAND Florida Resort - Theme Park and Water Park
  2. Theme Park & Water Park
  3. Booking Help

Articles in this section

  • I cannot find my booking reference for tickets / cabana?
  • How can I get a refund on tickets, I have purchased incorrectly?
  • How does the Print@Home and Mobile Ticket work?
  • Do you accept the Euro or other foreign currency?
  • What if my transaction fails due to an error regarding my billing address?
  • How do I buy a ticket?
  • What if I receive an error adding an item to my cart?
  • Will I be able to print tickets purchased from my mobile devices?
  • I have not received my ticket email confirmation, what should I do?
  • Can I receive a refund on my purchase of online tickets and pass products?
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Can I receive a refund on my purchase of online tickets and pass products?

No. All sales are final - no refund, exchanges or rain checks. Once a confirmation number has been generated and a 'printable voucher' has been sent via email, the transaction is final and any tickets, passes, or cabana bookings are non-refundable, non transferable and not for resale. 

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Related articles

  • How can I get a refund on tickets, I have purchased incorrectly?
  • I would like to change the date of my tickets?
  • Can I receive a refund on my purchase of online ticket and pass products?
  • How Can I Contact You?
  • Can I change or cancel my reservation once I have booked it?

LEGOLAND® Florida Resort is a multi-day vacation destination built for kids 2-12. Located in Central Florida’s Winter Haven, just 45 minutes from Orlando and Tampa, the resort includes an interactive, 150-acre theme park with more than 50 rides, shows and attractions inspired by popular LEGO® brands and characters, LEGOLAND Water Park and a world-famous botanical garden. LEGOLAND Hotel, located just steps from the theme park entrance, features 152 rooms and suites, each with its own LEGO theme. LEGOLAND Beach Retreat is a lakefront resort with 83 themed bungalows offering 166 separate rooms. Prices, times and schedules are subject to change without notice. LEGO, the LEGO logo, the Minifigure, DUPLO, the DUPLO logo, LEGENDS OF CHIMA, the LEGENDS OF CHIMA logo, the FRIENDS logo, the MINIFIGURES logo, MINDSTORMS, the MINDSTORMS EV3 logo, NINJAGO, the NINJAGO logo, NEXO KNIGHTS, and the NEXO KNIGHTS logo are trademarks and/or copyrights of the LEGO Group. ©2021 The LEGO Group. All rights reserved.
Star Wars™ and all characters, names and related indicia are © 2021 Lucasfilm Ltd. & TM. All rights reserved.
LEGOLAND FLORIDA RESORT IS PART OF THE MERLIN ENTERTAINMENTS GROUP (LONDON: MERL).