24-hour right to cancel:
If booking is confirmed and payment completed more than 72 hours prior to scheduled check-in time (4:00 pm local time), guest may cancel their booking within 24 hours of the time the booking is confirmed and receive a full refund back to the original form of payment. If booking is confirmed within 72 hours of scheduled check-in time (4:00 pm local time), no changes, cancellations or refunds are allowed.
Once the 24-hour right to cancel period has expired, the following Cancellation Policies apply:
Cancellation Policy for Guest who book a promotional Rate: More than 5 days prior to arrival, modifications only are permitted for a $75 amendment fee per occurrence. Any changes to your booking are subject to availability and new prices may apply. Travel window restrictions also still apply. For additions to a booking (adding a night’s stay, adding a traveler, adding ancillary products), the amendment fee will be waived. In the event modifications results in a reduced value of the booking, the difference will not be refunded. Cancellations and refunds are NOT permitted.
No cancellations, changes or refunds are allowed within 5 days of arrival. In the event of a no-show, all monies are forfeited.
Cancellation Policy for Guests who purchase Trip Protection Plan: If you opted to purchase Trip Protection Plan, you may change or cancel your reservation up to 4 P.M. Eastern Time 5 days prior to your scheduled arrival date. Any changes to your booking are subject to availability and new prices may apply. If cancellation occurs before 4.P.M. Eastern Time 5 days prior to your scheduled arrival date, then full payment is refunded in the original form of payment, minus the non-refundable Trip Protection Plan fee. If cancellation occurs after 4.P.M. Eastern Time 5 days prior to your scheduled arrival date or in the event of a no-show, then all monies are forfeited. No cancellations, changes or refunds are allowed within 5 days of arrival.
Cancellation Policy for Guests who decline Trip Protection Plan: 46 days or more prior to arrival, bookings may be modified or cancelled with no penalty. Any changes to your booking are subject to availability and new prices my apply. In the event modification results in a reduced value of the booking, the difference will be refunded back to the original form of payment. If the booking is cancelled, all monies will be refunded back to the original form of payment.
Between 5 and 45 days prior to arrival, modifications only are permitted for a $75 amendment fee per occurrence. Any changes to your booking are subject to availability and new prices may apply. For additions to a booking (adding a night’s stay, adding a traveler, adding ancillary products), the amendment fee will be waived. Cancellations are NOT permitted between 5 and 45 days prior to arrival.
Within 5 days of arrival, no cancellations, changes or refunds are allowed. In the event of a no-show, all monies are forfeited.
Cancellation Policy for Guests who book within 5 days of arrival: If you made your booking within 5 days of arrival, no cancellations, changes or refunds are allowed. In the event of cancellation or no-show, all monies are forfeited.
For our Full Terms and Conditions click HERE.