If you have not received your print @ home tickets in your inbox, please check your spam or junk folders as sometimes these emails can be sent here automatically. Alternatively we will be able to print your tickets at the Ticket collection desk located within the Hotel. Please insure you have your booking order number, the credit card used to purchase the tickets and a form of photo ID.
Articles in this section
- What is your onsite hotel accommodation availability?
- How do I book a room using my Annual Pass at the Pirate Island Hotel?
- How can I modify my hotel booking?
- I am not finding the room I am looking for when booking online?
- I am not finding any of your hotels for my selected visit dates when booking online?
- Do I get a discount on hotel stays if I have an annual membership?
- I made a reservation and paid 50% of the total. How can I pay the remaining balance?
- How do I book a room only stay with my Annual Pass?
- I need to reschedule my stay?
- Does our reservation include complimentary breakfast?