All vacations bookings, whether made online or over the phone, are non-changeable and non-refundable at time of booking, unless you purchased the $29.99 flexible cancellation protection at the time of purchase (not offered if arrival was within 5 days of booking).
For modifications or cancellations, please reach out to our Customer Service Center at (888) 690-5346 Option 2 for Florida.
Our hours of operation are 9am - 5pm EASTERN time, 7 days a week.
Please note: modifications cannot be made by email.
