I would like to cancel my booking? Tickets are purchased on a non-refundable and non-transferable basis, as per our terms and conditions. Was this article helpful? Related articles I would like to cancel my hotel booking? Can I change or cancel my reservation once I have booked it? What is the Vacation Cancellation Policy? Can I receive a refund on my purchase of online tickets and pass products or my cabana purchase? I booked my tickets on the wrong date. Can I change the date of my visit?