Tickets are purchased on a non-refundable and non-transferable basis, as per our terms and conditions. We do however understand that due to some circumstances, you may need to change the date of your visit. Please reach out to us on 855-448-1234.
Articles in this section
- I would like to change the date of my tickets?
- How can I get a refund on tickets, I have purchased incorrectly?
- How does the Print@Home and Mobile Ticket work?
- Do you accept the Euro or other foreign currency?
- What if my transaction fails due to an error regarding my billing address?
- How do I buy a ticket?
- What if I receive an error adding an item to my cart?
- Will I be able to print tickets purchased from my mobile devices?
- I have not received my ticket email confirmation, what should I do?
- Can I receive a refund on my purchase of online tickets and pass products or my cabana purchase?