Can I upgrade my Annual Pass by Phone? At this time we do not offer upgrades online or by phone, however, you can upgrade your Annual Pass at our Admission's window or Guest Services. Was this article helpful? Related articles How Can I Contact You? Can I upgrade my pass to an Awesomer Pass at any of the attractions? Can my guests get into the Park early with me? How do I cancel my Monthly Pay Pass? I have not received my hotel confirmation?