Yes, we offer live chat (subject to availability) between 9.00am - 5.00pm.
When Live Chat is available you will see a blue widget (example below) in the bottom right hand corner of the screen. Click on the widget to launch Live Chat.
Our guests have multiple channels to contact us should they need to for assistance with a booking, to discuss their recent visit or for help with a general inquiry. We recently launched our new Help Center on our website HERE which has answers to all of our frequently asked questions and more. By typing your question into the search bar, you will find pages which may be relevant to your question.
If Live Chat is not available and you are not able to find the answer to your question on our Help Center, you can fill in our contact us form by selecting the "Still Need Help - Contact Us" option below.