I accidentally bought more tickets than I needed with my promotional coupon, can I get a refund for the tickets I won't be using? Unfortunately not, tickets are non-refundable, but they do make great gifts. If you are still unsure on how to process your coupon, please bring the coupons to the LEGOLAND Florida ticket windows. Was this article helpful? Related articles I would like to contact Customer Services? I found a LEGOLAND promotional coupon, but LEGOLAND Florida is not listed, will I be able to use my coupon? Can I receive a refund on my purchase of online ticket and pass products? Are there any special offers or discounts? I have purchased tickets for someone else, how do they collect their tickets?